Dashboard
Overview of active bookings, open invoices, custom requests, and quick actions.
Open dashboardThe public website helps you discover and compare trips. The customer portal is where your booking lives — travellers, payments, custom requests, and support in a single secure account.
The journey
From sign-up to departure
Six straightforward steps — most travellers complete profile and first booking in one session.
- 1
Create your account
Register with your email in minutes. Verify with OTP and set a password.
- 2
Complete your profile
Add contact details and upload passports or profile documents so bookings move faster.
- 3
Browse & compare packages
Filter packages by destination and dates. Shortlist favourites and compare side by side.
- 4
Book your trip
Reserve a package or accept a custom quote, add travellers, and submit your booking.
- 5
Pay invoices online
View balances, pay securely, and download receipts from your invoices area.
- 6
Track until departure
Follow booking status, upload remaining documents, and get updates on one dashboard.
Portal areas
What you can do in the portal
Every section maps to a real area in the customer portal. Links open the portal (sign-in required).
Packages
Browse published packages with filters, pricing, and full itineraries.
Browse packagesCompare
Add packages to your compare list and review inclusions and prices together.
Compare packagesCustom requests
Submit bespoke trip briefs, review offers, and accept quotes in one thread.
View custom requestsBookings
Manage travellers, documents, payments, and booking status for every trip.
View bookingsInvoices
See amounts due, pay online, and download PDF invoices when you need them.
View invoicesProfile & documents
Update your details, change password, and store passports securely.
Manage profileInside the portal
A closer look at the screens you will use most.
Browse, shortlist, and compare
The packages area mirrors what you see on the public site — with live pricing for your market and tools to compare before you book.
- Filter by destination, category, and travel dates
- Open full itineraries and policies before booking
- Add up to several packages to compare in one view
Bookings, travellers, and payments
Each booking has its own workspace — add travellers, upload passports, pay instalments, and follow status through to departure.
- Traveller forms linked to your profile documents
- Payment history and invoice links on each booking
- Cancel or submit bookings when your details are complete
Built for trust
Your documents and payments stay in one secure account.
Secure documents
Passports and traveller files are stored against your account — not emailed back and forth.
Protected payments
Pay invoices through the portal with clear balances and downloadable receipts.
Stay informed
Booking updates, invoice reminders, and custom request replies keep you in the loop.